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The Digital High Street
Report 2020

The digital revolution is unstoppable and high streets must evolve and adapt to keep up with it. The Digital High Street Report 2020 details how private, public and third-sector collaboration will future-proof high streets by using digital technology to generate billions of pounds of additional revenue.

The Digital High Street Report 2020 sets out four major digital initiatives to reinvigorate the UK’s high streets:

Targets for town centre infrastructure and connectivity for 2020 and beyond, including broadband, mobile and WiFi.

Goal to eliminate the gap in basic digital skills by 2020 for individuals, small businesses and charities via regionally coordinated programmes.

Centralised High Street Digital Lab to provide the UK’s 1,200 towns and their High Street businesses with ready-to-use digital capabilities and dedicated town-by-town digital skills training, leveraging a network of digital apprenticeships for every UK town centre in the UK.

The first UK High Street Digital Health Index, an interactive benchmark for towns and local authorities to drive assessment and change across the key measures of digital health – infrastructure, basic digital skills, High Street attraction and digital engagement.

The report is written by the Digital High Street Advisory Board which was created to further the work of the Future High Street Forum.

The Digital High Street Report 2020

View the Report Download Report

View the Digital High Street Report 2020 Appendices


Press Release: 9th March 2015

To view the Digital Remedy for High Street Health press release please click here.

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The Great British High Street supports those working to revive, adapt and diversify high streets. Not for profit and government funded, we aim to provide resources for high street regeneration and celebrate innovative work going on in high streets across Britain.