Terms and Conditions

Summary Terms and Conditions:

UK, 18+ only.

Enter between: 20.06.18 – 22.08.18. No purchase necessary. Internet access required.

To Enter: Visit www.thegreatbritishhighstreet.com to nominate your High Street for either the Champion or Rising Star Awards.

All entries will be judged to select 4 Champion Award winners, 4 Rising Star Award winners, and 1 Overall UK Award winner selected from the Champion and Rising Star Award winners.

The Prizes: 4 x £5,000 contribution towards a street party for Champion Award winners; 4 x £5,000 grant towards a local community / technology project for Rising Star Award winners and; 1 x £10,000 grant for a local community project for the Overall UK Award winner. Visit https://thegreatbritishhighstreet.co.uk/terms for Full Terms & prize details.

Promoter: The Ministry of Housing, Communities & Local Government.

Full Terms and Conditions

  1. This Promotion is only open to legal residents of the United Kingdom who are aged 18 and over that are Relevant Organisations. Employees of the Promoter, their immediate families (defined as parents, children, siblings, spouse and life partners), or anyone professionally associated with this Promotion are excluded from participation.
  2. Relevant Organisations consist of: Business Improvement Districts, Local Authority, Parish Council, Town Teams, Coastal Community Team, Town Centre Partnership, Community Interest Company, Chambers of Commerce, Local Enterprise Partnerships or Trading Association. If you think your organisation should still qualify but it is not listed in this clause please email: greatbritishhighstreet@communities.gsi.gov.uk
  3. No purchase is necessary; however, internet access is necessary.
  4. Promotional Period: Enter between 00.01 BST on 20th June 2018 and 23.59 BST on 22nd August 2018 inclusive.
  5. To Enter: Visit thegreatbritishhighstreet.com to either:
  6. Champion Award: Enter the details of your High Street (see clause 6 for a full definition of High Street), including name of your organisation, type of organisation, name of the High Street, name of borough/town/city, name of local authority, name of local MP, estimated population of your borough/town/city (to the nearest thousand), contact name for further communication, contact address for further communication, contact telephone number, contact email address. Then address each of the key criteria and provide examples of local programmes or initiatives applicable to each category, and finally submit supporting materials such as photos / videos to complete the nomination of your High Street for the Champion Award.
  7. Rising Star Award: Enter the details of your High Street, including name of your organisation, type of organisation, name of the High Street, name of borough/town/city, name of local authority, name of local MP, estimated population of your borough/town/city (to the nearest thousand), contact name for further communication, contact address for further communication, contact telephone number, contact email address. Then select one of the criteria and provide an example of a programme or initiative that you are planning to undertake in the next year to improve your High Street, and finally submit supporting materials such as photos / videos to complete the nomination of your High Street for the Rising Star Award.
  8. Overall UK Award: All Champion Award and Rising Star Award winners will automatically be judged to select the Overall UK Award winner.
  9. For the purposes of the Promotion a High Street is defined as follows:
  10. High streets in multi-dimensional town centres serving primarily sub-regional markets and driven by catchment and geography. These offer functions such as the provision of labour, a location for business, and an environmental asset.
  11. High streets in ‘destination’ town centres, where the driver of use can be considered to be a specialist appeal or a particular product and where retail and service provision predominates over the functional roles.
  12. Service centre high streets in suburban districts that are serving more localised residential catchments.
  13. Maximum of one entry per Relevant Organisation (or High Street) for the Champion Award during the Promotion Period. A maximum of one entry per initiative per Relevant Organisation (or High Street) for the Rising Star Award during the Promotion Period. Multiple entries permitted for the Rising Star Award providing each entry is accompanied with a new initiative planned over the next 12 months. Please ensure you work with your local community team, associate and/or authority to minimise the chance of duplicate entries and ensure the strongest representation for your High Street.
  14. The Prizes:
  15. Champion Award: Four National Winners will each win a £5,000 contribution towards a street party / celebration on the winning High Street.
  16. Rising Star Award: Four National Winners will each win a £5,000 grant towards a local community project or technology project.
  17. Overall UK Award: One Overall UK Winner will be chosen as the High Street of the Year and will win a £10,000 grant for a local community project in addition to their Champion/Rising Star Award Prize.
  18. Further Prize Details and Conditions:
  19. Prizes should only be used in the High Street or the local catchment area nominated in the application.
  20. The £5,000 and £10,000 contributions towards a street party / celebration or the grant towards a local community project / technology project is merely a suggestion of how the Prize should be used. The winners must act and use Prize funds in a manner that is in keeping with the spirit of the Promotion.
  21. Payment of the Prizes will be made into the business account of the Relevant Organisation that submitted the winning entries by PromoVeritas Ltd.
  22. Winner Selection:
  23. Champion Award:
  24. All valid entries (subject to moderation, see clause 12) will be judged by PromoVeritas Limited, acting as an independent judge, to select 26 Shortlisted High Streets from across the United Kingdom (13 High Streets from England, 6 High Streets from Scotland, 4 High Streets from Wales and 3 High Streets from Northern Ireland) by the 3rd September 2018 based on the following criteria from a maximum score of 70 points:
  • Community – Can you demonstrate the strength of your local community around the high street? Are there any high street initiatives, community & charitable programmes, or local sponsorships or events, which create community pride? Is your high street an integrated community, promoting the full participation of all people? Do businesses and residents work together? Do businesses on your high street give back to the community, through employment, skills, and training? (Maximum of 10 points awarded)
  • Customer Experience – How have you improved your high street experience? Have you implemented programmes that deliver exceptional customer service, provide unique experiences, rewards, or superior choice and convenience for shoppers? Have the initiatives provided more opportunities for people to interact and connect? Are all ages catered for on your high street, from young to old? Does your high street provide accessibility for disabled people? (Maximum of 10 points awarded)
  • Environment – In what ways does your high street protect or improve the local environment? Are there any initiatives in place to improve the sustainability of your high street, such as cleaning, reducing pollution, recycling, or protecting wildlife? Have any steps been taken to repair the high street or improve the aesthetic? (Maximum of 10 points awarded)
  • Digital Transformation – How have you used innovative new technologies or digital connectivity to transform your high street? Has a website or retail App been developed for your high street? Do many of the local businesses have digital skills, such as social media presence, e-commerce facilities, or state of the art payment technology? Do you have evidence of digital transformation boosting retail performance and footfall in the area? Demonstrate how digital has changed the overall high street experience. (Maximum of 10 points awarded)

In addition bonus points will be awarded based on the following criteria:

  • Leadership Can you demonstrate entrepreneurial spirit or leadership within any of the initiatives that your community has undertaken to improve your high street? Is there a person or organisation who has galvanised progress and ambition for your high street? (Maximum of 15 points awarded)
  • Impact – How do you measure if you’ve been successful in improving your high street? Do you record footfall, revenue, vacancy rates, or number of new business openings on your high street? What do people say about your high street and how do you judge that it is the best? (Maximum of 10 points awarded)
  • Innovation – Can you demonstrate how innovative thinking has helped to enhance your high street or solve community challenges? This might include examples of initiatives where you have challenged convention and developed new ideas or fresh thinking to tackle issues or create a better high street experience. (Maximum of 5 points awarded)
  1. The 26 Shortlisted High Streets from across the United Kingdom will then be judged by a judging panel of 25 including Government representatives, Visa representatives, Sponsor representatives, Representatives from the Federation of Small Businesses and other trade associations by the 31st October 2018 and who will visit the all shortlisted High Streets to score the High Street based on the criteria above. A judging chairman will be appointed for each country and it is mandatory they visit each and every High Street to ensure the process is fair and equal. The judges will assess the High Street based on what was written in the original entry and apply their own independent score against the criteria detailed in Clause 10.a.i. This score will make up 70% of the shortlisted High Street’s overall score. The remaining 30% of the score will be calculated based on the voting of the general public who can vote for their chosen High Street via Instagram, Facebook & Twitter. For their vote to be eligible the general public must mention the name of their high street and #myhighstreet in the post. These posts will be aggregated by location and as a percentage of the estimated population, contributing 30% to the final score. For example, the population of Rye is 16,000. We benchmark 5% of the population might vote = 800 posts. If Rye records 500 posts then this would equate to 62%, which would convert to 19% from a possible 30%. The voting activity will be promoted via local authorities, PR, social influencers, merchant POS & Street Teams. The top scoring 4 High Streets will be awarded the Champion Award.
  2. Rising Star Award:
  3. All valid entries (subject to moderation, see clause 12) will be judged by PromoVeritas Limited to select 12 Shortlisted High Streets from across the United Kingdom (3 High Streets from England, 3 High Streets from Scotland, 3 High Streets from Wales and 3 High Streets from Northern Ireland) by the 3rd September 2018 based on the following criteria and depending upon the criteria selected on entry. Only one criteria may be selected per entry with a maximum of 50 points awarded for any single initiative and a maximum bonus score of 20 points based on the following criteria:
  • Community – Is your programme or initiative with the core objective of strengthening your local community to support your high street? Is it a community or charitable programme, does it support the vulnerable e.g. homelessness, or is it a local sponsorship to help bolster the community? Does it involve businesses and residents working together? (Maximum of 50 points awarded)
  • Customer Experience – Does your programme improve the high street experience? Does it involve elevating customer service, creating unique experiences, or opportunities for people to interact and connect with one another? Is it a loyalty scheme or an initiative to drive more choice and convenience for shoppers? Will your plan provide more accessibility on the high street? Will it help your high street to cater for all ages? (Maximum of 50 points awarded)
  • Environment – Is the programme focused on protecting or improving the local environment? Or improving the sustainability of your high street, such as cleaning, reducing pollution, recycling, or protecting wildlife? Or are there plans to repair the high street or improve the aesthetic? (Maximum of 50 points awarded)
  • Digital Transformation – Does your new initiative involve the introduction of innovative new technologies or digital connectivity in an effort to transform your high street? For example, is it a website or retail App for your high street? Or roll out of e-commerce facilities or state of the art payment technology for all your shops? Will your plan utilise digital to improve the overall high street experience? (Maximum of 50 points awarded)

In addition, bonus points will be awarded based on the following criteria:

  • Leadership – Is the initiative you are planning to undertake entrepreneurial? Is there a person or organisation who has ambition for your high street and is galvanising progress? (Maximum of 10 points awarded)
  • Impact – How will you measure if the initiative has been successful in improving your high street? What metrics will you use and what results do you expect? Examples of metrics might include footfall, revenue, vacancy rates, number of new business openings on your high street? Please include any KPIs you have set to measure the effectiveness of your initiative. Maximum of 5 points awarded)
  • Innovation – Is your planned high street initiative innovative? How have you challenged convention, developed new ideas or fresh thinking to tackle a high street issue or create a better high street experience? Maximum of 5 points awarded)
  1. The 12 Shortlisted High Streets from across the United Kingdom will then be judged by a judging panel of 25 including Government representatives, Visa representatives, Sponsor representatives, Representatives from the Federation of Small Businesses and other trade associations by the 31st October 2018 and who will visit the all shortlisted High Streets to score the High Street based on the criteria above. A judging chairman will be appointed for each country and it is mandatory they visit each and every High Street to ensure the process is fair and equal. The judges will assess the High Street based on what was written in the original entry and apply their own independent score against the criteria detailed in Clause 10 (b) (i). This score will make up 70% of the shortlisted High Street’s overall score. The remaining 30% of the score will be calculated based on the voting of the general public who can vote for their chosen High Street via Instagram, Facebook & Twitter. For their vote to be eligible the general public must mention the name of their high street and #myhighstreet in the post. These posts will be aggregated by location and as a percentage of the estimated population, contributing 30% to the final score. For example, the population of Rye is 16,000. We benchmark 5% of the population might vote = 800 posts. If Rye records 500 posts then this would equate to 62%, which would convert to 19% from a possible 30%. The voting activity will be promoted via local authorities, PR, social influencers, merchant POS & Street Teams. The top scoring 4 High Streets will be awarded the Rising Star Award.
  2. Overall UK Award: The 4 Champion Award winning entries and the 4 Rising Star Award winning entries will then be presented by the judging chairmen to the Hero Influencer, Simon Reeves, who will determine the Overall UK Award winner by the 14th November 2018.
  3. Winner Notification: All entrants whose entry has been shortlisted will receive 2 tickets Great British High Street Award Ceremony on 14th November 2018, London. The date and location of the Great British High Street Award Ceremony is subject to change. Award Winners will be announced at the Great British High Street Award Ceremony. In the event that a winner is unable to attend the Great British High Street Award Ceremony, that winner will be notified by email and will be required to respond within 14 days to confirm acceptance of their Prize. Winners will be required to sign a Prize Agreement as part of acceptance of their Prize.
  4. Moderation: The Promoter will reject entries which, in the reasonable opinion of the Promoter:
    1. contain any content that is considered likely to be offensive by the Promoter or could reflect negatively the name, reputation, or goodwill of the Promoter or any brand partner;
    2. include trademarks, logos, or copyrighted material not owned by you or used without the right holder's prior written permission (including famous names, company names, etc.);
    3. defames, misrepresents, or insult other people or companies, including, but not limited to the Promoter (including its partners);
    4. promotes any political agenda.
  5. By entering the Promotion, entrants give their permission for their entries to be used by the Promoter or its agents without further compensation, over and above the award of the prize, for up to two years for promotion purposes from the date of entry. Copyright will remain with the entrant. However, by entering this Promotion, and subject to paragraph 22, the entrant agrees to the Promoter or its agents publishing these entries on their website and possible further use on their website, Facebook, Twitter, Instagram or other social media platforms. They also agree to other possible promotional use in media of the Promoter or its agents’ choosing without any further payment, over and above the award of the prize, for up to two years from the date of entry.
  6. The Prizes will be sent to winners within 28 days of acceptance of the Prize.
  7. The winners agree to allow the Promoter to use their High Street addresses, and counties to announce the winners of the Promotion. The Promoter reserves the right to publish the High Street addresses and counties of the winners.
  8. The Prizes are not transferable or exchangeable and cannot be redeemed for any other form of compensation. If for any reason the Prizes are not available, the Promoter reserves the right to substitute another prize for it, in its sole discretion, of equal or higher value.
  9. The Promoter reserves the right to ensure a Prize is being used for the purposes intended, and that the Winner is complying with the terms of the Prize as set out in these Terms and Conditions and in the Prize Agreement. The Promoter reserves the right to seek the recovery of a Prize if a Winner is in breach of these Terms and Conditions or the Prize Agreement.
  10. If for any reason any aspect of this Promotion is not capable of running as planned, including by reason of infection by computer virus, network failure, bugs, tampering, unauthorised intervention, fraud, technical failures or any cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of this Promotion, the Promoter may in its sole discretion cancel, terminate, modify or suspend the Promotion, or invalidate any affected entries.
  11. The Promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this Promotion or accepting or using the prize, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum allowable by law.
  12. Notwithstanding any other clause in these Terms and Conditions, Visa Europe Limited and any of its subsidiaries are not liable for anything arising out of the running and administration of this Promotion.
  13. All entries must be made directly by the person entering the Promotion. Bulk entries will not be accepted. Incomplete or illegible entries and entries which do not satisfy the requirements of these Terms and Conditions in full will be disqualified and will not be counted.
  14. If an act, omission, event or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these Terms and Conditions the Promoter will not be liable for any failure to perform or delay in performing its obligation.
  15. The High Street addresses and counties of the winners will be available by visiting http://thegreatbritishhighstreet.co.uk/high-street-of-the-year-award/ after 14th November 2018 for eight weeks.
  16. Personal data will be held in accordance with all relevant data protection legislation currently in force. To view our privacy policy visit: http://thegreatbritishhighstreet.co.uk/privacy. We will only use your personal data for the administration of the Promotion and for no other purpose unless we have your consent. We will only share your data with our Fulfilment Partners for the purposes of and in order to fulfil this Promotion.
  17. If any provisions of these Terms and Conditions are judged to be invalid, illegal or unenforceable, this shall not affect or impact the continuation in full force and effect the remainder of the provisions.
  18. By entering this Promotion, entrants agree to be bound by these Terms and Conditions.
  19. These Terms and Conditions are governed by English law and shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Promoter: Ministry of Housing, Communities & Local Government, Fry Building, 2 Marsham St, Westminster, London SW1P 4DF.